Baker joined Sterling Commerce in 1996, and most recently served as Vice President, Solutions Engineering.  Prior to that, she held various positions including product strategy director, product development director, software development manager and software developer.  Baker is a frequent guest speaker at conferences hosted by Yankee, Gartner, ebizQ, Delphi, Brainstorm and others on the topics of e-business integration, software reliability and business process management.  She is chairman of the international nonprofit Business Process Management Initiative (BPMI.org), which promotes and develops the use of automated business process management by establishing universal standards for process design, deployment, execution, maintenance and optimization. 

Baker authored “Building an Incremental Enterprise That Works” which appeared in the June 2004 issue of Supply and Demand Chain Executive.  Her other published articles include “Business Process Management Language: Automating Business Relationships,” which appeared in the November 2002 issue of eAI Journal and, with co-authors Peter Fingar and Howard Smith, “Integrated Value Chain” for the July 2002 issue of Internet World magazine. 

Before joining Sterling Commerce, Baker worked in the information technology industry for ten years in a variety of software development and research positions with Comshare and the Environmental Research Institute of Michigan (ERIM).  She holds a bachelor of science degree in marketing from Indiana University and a master of arts degree in mathematics from Eastern Michigan University.  Baker also earned a graduate certificate in artificial intelligence from Eastern Michigan University.